Navigation and dashboard
Clicking on the Expert logo will always return you to your Dashboard homepage.
Overview
Dashboard – your branch landing page and an overview of your performance and patch intelligence.
Properties – a list of your styles and plots, with an option to view their performance over the last seven days.
Insights
Branch/development stats – how many page views and enquiries your properties have received at OnTheMarket – view here for more information.
Email leads – emails received, which you can filter by enquiry type, etc – view here for more information.
Lead mapping – access your Lead mapping report. View here for more information.
Market Intel – keep up-to-date with what’s happening in your local property patch (or patches) with our Market Intel tool. You can filter by property type/s, price band, and sales or lettings. View here for more information.
Performance comparison – access the Performance comparison report. View here for more information.
Phone leads – dates and times of phone calls received, as well as recordings.
Tools
Lettings / Sales Market appraisal guide – Powered by Sprift, use this comprehensive tool to produce a price guide for a residential sales or lettings property. You’ll be able to apply your own colours and branding to the final report. Both PDF and online interactive report formats are available.
AI Copywriter – AI powered copywriter to assist with generating property descriptions.
Sales monitor – View here for further information on this tool.
SmartMail – register or access your SmartMail admin account here. View here for more information.
Marketing assets – order new physical branded materials for your office
Supply & demand – access the Supply & Demand report. View here for more information.
Products
Development display – review or amend your development display label settings
In-Market Ads – manage your In-Market Ads here.
Premium labels – apply Premium Display credits to your listings here.
Spotlight – manage your Spotlight Properties here.
Manage
Branch/Development – review or amend your branch contact details and profile here (any changes will be checked and verified by our support team)
Patches – a list of patches, created to monitor the market and your performance within the designated area.
Templates – view templates or create a new template to apply to a listing (for manual uploaders only)
User Menu (select your initials in the top right)
Account settings – update your personal details and security settings, and review recent activity
Need help? – if you need to speak to us, use the form or telephone number here.
Help Centre – access guides, product information and frequently asked questions about OnTheMarket or OnTheMarket Expert.
Content hub – visit our agent content hub to view the latest industry news, property guides, and more.
Order marketing materials – Find OnTheMarket logos and other marketing resources here.
Diagnostics – helps us diagnose problems for you (sent to our Technical Support team).
Branch menu (select your branch name and logo in the top right)
Edit branch
Manage your branch contact details, opening hours, tenancy information, and affiliations, as well as your Meet the Team and Testimonials sections (Member and Pro only).
Branch profile
This takes you to your branch profile at OnTheMarket.com where you can review how you will be seen by consumers.
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Related articles
How do I export my phone leads?
How do I download a phone lead recording?
What are call types and their definitions?
Why is my phone number different on the website?
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