How do I edit or remove a property?
Editing a property
Select the Property list quick link found at the top left-hand side of your dashboard (alternatively Manage > Properties).
The Property list page is split between several tabs, LISTINGS, TEMPLATES, and PERFORMANCE. If you are a new homes developer and use styles, you will see PLOTS, STYLES, and PERFORMANCE. LISTINGS and PLOTS are the default view; you will see this underlined at the top of the list. Clicking on the other tab headers will take you to the relevant view.
Briefly shows you the overall information about a property: the first photo, price, address, status, etc. The Health column tells you how many photos and floorplans a property listing has and how many days it has been since you made an update to the listing.
If you wish to review anything further, or make any changes, click on the listing to open a sidebar and then click on the pencil in the top right of this sidebar.
Provides information on how a property listing has been performing on our site.
You can see how many times a listing has appeared in search results (Summary views), how many times the full details have been viewed, how things compare to the previous seven days, how things compare to similar property listings (based on location, price and bedrooms) and how many email leads a property has generated.
Selecting the Graph option on a property will take you to a new page, where you can create professional reports about a property’s performance.
Displays a list of your existing templates, which you can use to quickly get started on a new listing.
You can find out more about templates here.
Templates are only available to agents who upload manually.
Displays a list of your styles with an overview of how many live plots you have associated with each style.
If you wish to make changes to the Style, select the style name to open the style editor.
Removing a property
If a property has moved to a Let agreed, SSTC or similar stage, we recommend you edit the property’s Availability field to reflect this. This means the property listing will receive a corresponding ‘flag’ at OnTheMarket and will be removed from the default search results (property seekers can include these property listings if they select the filter to do so).
Once the listing has sold/let or should you need to remove it for any other reason, you may set the Availability to Sold, Let, or Withdrawn. This action will remove the listing from OnTheMarket entirely, but you will still have access to it within OnTheMarket Expert. If you use a data feed provider, please ensure the property has been removed from your feed software.
Please phone us on 0808 1202 877 (option 3 for Technical Support, option 4 for New Homes Support) if you’re having any trouble and we’ll be happy to help.
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